Shipping Policy

AUDREAM'S LEGAL DISCLAIMER

The information, products, and services provided by Audream Beauty Co (“we,” “us,” or “our”) are for general informational and cosmetic purposes only. By purchasing or using our products, you acknowledge and agree to the following:

Skin types, reactions, and results differ from person to person. We do not guarantee specific outcomes. Customers are responsible for performing patch tests and reviewing ingredient lists prior to use. Audream Beauty Co is not liable for allergic reactions or sensitivities. It is the customer’s responsibility to review product ingredients and discontinue use if irritation occurs.

By using our products, you agree that Audream Beauty Co and its owners, affiliates, employees, and partners are not liable for any damages, injuries, or losses resulting from:

misuse of products
failure to follow instructions
allergic reactions or sensitivities
reliance on any information provided by us

Audream Beauty Co reserves the right to update or modify this disclaimer at any time without notice.

AUDREAM'S SET SHIPPING POLICY

Please review our 'Shipping Policy" prior to placing an order with us, this helps everyone to be certain that our timeframes meet the customers needs as to when a customer may need their order by. Please be mindful to avoid lso to address different possible scenarios that may occur, and what happens in each and every case.

PROCESSING TIMES:
Every order is carefully prepared with love. Please allow 15 business days for processing. During busy seasons or new releases, processing may take a little longer — quality is never rushed.

SHIPPING AND PICK-UP OPTIONS:

Standard Shipping (US): 3–7 business days
Expedited Shipping (US): 2–3 business days
Pick-Up is available to select at checkout! Our pick-up location is 4212 East Captial St NE Washington, DC 20019

SHIPPING RATES:

Shipping fees are automatically calculated at checkout based on your location and order weight.

We are not responsible for incorrect addresses placed for shipment on an order once that order has been processed and/or has left our facility. As the customer, I

ORDER TRACKING:

Once your order is on its way, you’ll receive a tracking number so you can watch your package travel to you. Tracking information can take up to 24 hours to receive.

Once your order has been marked delivered by the assigned carrier, our team at Audream is no longer deemed or to be held responsible for lost and/or stolen packages. For missing packages, potential stolen packages or other package errors — you must contact the carrier directly.

If your package has arrived to you damaged, please contact us via email or our contact form within 24-48 hours of receiving your package with photographs of the defective items.

What to Include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.